Community Guidelines

The community boundaries can be found in the service user's profile under Settings > Community Guidelines. These guidelines outline the expected behaviors and interactions within Soluna to ensure a safe and supportive space for all users.

✨ Moderation & Content Review

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All posts are reviewed before publication.
All posts are reviewed before publication.
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Posts may be edited or denied if they violate community guidelines.
Posts may be edited or denied if they violate community guidelines.
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Moderators will notify users if their posts need adjustments.
Moderators will notify users if their posts need adjustments.

✨ Topics with Posting Restrictions

Some topics require careful handling to prevent harm to users. While experiences can be shared, detailed descriptions may be moderated.

Sensitive Topics

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Eating Disorders: No numbers (e.g., weight, calorie intake, BMI), competitive posts, or explicit ED behaviors.
Eating Disorders: No numbers (e.g., weight, calorie intake, BMI), competitive posts, or explicit ED behaviors.
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Self-Harm: No details or methods of self-harm or descriptions of injuries.
Self-Harm: No details or methods of self-harm or descriptions of injuries.
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Suicidal Thoughts: No discussions of plans or intent. Users needing crisis support should be referred to appropriate resources.
Suicidal Thoughts: No discussions of plans or intent. Users needing crisis support should be referred to appropriate resources.
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Abuse & Trauma: General experiences can be shared, but graphic details will be moderated.
Abuse & Trauma: General experiences can be shared, but graphic details will be moderated.
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Legal Issues: No discussions of serious criminal activity or court cases.
Legal Issues: No discussions of serious criminal activity or court cases.
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Medical Advice: No personalized medical, weight loss, or medication guidance. Users should seek professional medical support.
Medical Advice: No personalized medical, weight loss, or medication guidance. Users should seek professional medical support.
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School Safety & Violence: Discussions about school violence, threats, or safety concerns should be handled with care. General conversations about feeling unsafe at school are allowed, but posts containing explicit threats, violent intentions, or graphic descriptions will not be published. Users expressing immediate safety concerns should be directed to trusted adults or crisis resources.
School Safety & Violence: Discussions about school violence, threats, or safety concerns should be handled with care. General conversations about feeling unsafe at school are allowed, but posts containing explicit threats, violent intentions, or graphic descriptions will not be published. Users expressing immediate safety concerns should be directed to trusted adults or crisis resources.
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Political: Discussions involving political opinions, debates, or content that could incite conflict or divisiveness should be handled with care. General conversations about personal beliefs or experiences are allowed, but posts containing aggressive rhetoric, incitement, or targeted political statements will not be published.
Political: Discussions involving political opinions, debates, or content that could incite conflict or divisiveness should be handled with care. General conversations about personal beliefs or experiences are allowed, but posts containing aggressive rhetoric, incitement, or targeted political statements will not be published.

Safety Guidelines

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Keep your account private: Do not tell anyone your password or share your account with someone else.
Keep your account private: Do not tell anyone your password or share your account with someone else.
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Protect Your Privacy & Personal Identifiable Information (PII): Do not share full names, addresses, schools, phone numbers, emails, social media handles, age, or other personally identifiable information. Avoid disclosing information that could lead to identification.
Protect Your Privacy & Personal Identifiable Information (PII): Do not share full names, addresses, schools, phone numbers, emails, social media handles, age, or other personally identifiable information. Avoid disclosing information that could lead to identification.
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Avoid External Links: No website links, social media channels, or video submissions.
Avoid External Links: No website links, social media channels, or video submissions.
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One Account per User: Each user should maintain a single account to ensure safety and continuity of support.
One Account per User: Each user should maintain a single account to ensure safety and continuity of support.
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Original Content Only: Do not submit work published elsewhere online.
Original Content Only: Do not submit work published elsewhere online.
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Unfortunately, we cannot offer Soluna services if you live outside the United States or one of our other service areas. If you are temporarily out of the country, you can access content and tools, but you cannot message us or post in the community.
Unfortunately, we cannot offer Soluna services if you live outside the United States or one of our other service areas. If you are temporarily out of the country, you can access content and tools, but you cannot message us or post in the community.

Respectful Engagement

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Be Kind & Supportive: No bullying, offensive language, or aggressive behavior.
Be Kind & Supportive: No bullying, offensive language, or aggressive behavior.
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No Hate Speech: Racist, homophobic, or derogatory comments will not be published.
No Hate Speech: Racist, homophobic, or derogatory comments will not be published.
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Be Honest: Users should not impersonate others or falsify experiences.
Be Honest: Users should not impersonate others or falsify experiences.