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Last updated: February 20, 2025

Privacy Notice

At Kooth USA, LLC and Kooth Digital Health ("Kooth", "we," "us," or "our"), your privacy is important to us. We create easy to access online mental health services that collaborate with you to provide compassionate and effective support. We create a welcoming space for personalized digital mental healthcare. We service users, clients, and stakeholders ("Customers").

At Kooth USA, LLC and Kooth Digital Health ("Kooth", "we," "us," or "our"), your privacy is important to us. We create easy to access online mental health services that collaborate with you to provide compassionate and effective support. We create a welcoming space for personalized digital mental healthcare. We service users, clients, and stakeholders ("Customers").

Kooth has over 20 years of experience protecting Customers' and users' privacy. Kooth is proud to have developed the Soluna application ("App"), available on iOS and Android ("Soluna"). We also developed a website, SolunaApp.com, in connection with the services we provide (collectively the "Services").

Kooth has over 20 years of experience protecting Customers' and users' privacy. Kooth is proud to have developed the Soluna application ("App"), available on iOS and Android ("Soluna"). We also developed a website, SolunaApp.com, in connection with the services we provide (collectively the "Services").

Other Kooth Services may have different privacy policies and different information practices. This privacy notice tells you how we collect, use, and share your information when you use our Services.

Other Kooth Services may have different privacy policies and different information practices. This privacy notice tells you how we collect, use, and share your information when you use our Services.

Personally Identifiable Information ("PII") is your personal data. PII includes any information used to identify or contact a Soluna Service User ("User"). We only ask for the least amount of information necessary to provide our Services. We will let you know what information we use. By using our Services, you agree you have read our Terms of Use. You agree to let us use your information as described in this privacy notice and the Terms of Use. If you do not agree to these terms, please do not use the Services or provide any personal data.

Personally Identifiable Information ("PII") is your personal data. PII includes any information used to identify or contact a Soluna Service User ("User"). We only ask for the least amount of information necessary to provide our Services. We will let you know what information we use. By using our Services, you agree you have read our Terms of Use. You agree to let us use your information as described in this privacy notice and the Terms of Use. If you do not agree to these terms, please do not use the Services or provide any personal data.

Scope of this Privacy Notice

This privacy notice applies to all Services to which it links. Your PII may meet the definition of Protected Health Information ("PHI") under the Health Insurance Portability and Accountability Act under certain circumstances. When these circumstances apply, Kooth's Notice of Privacy Practices, describes your rights under HIPAA. Even If your information is not PHI, you may have certain rights under the California Consumer Privacy Act ("CCPA") and other laws. Privacy rights are described in this privacy notice.

This privacy notice applies to all Services to which it links. Your PII may meet the definition of Protected Health Information ("PHI") under the Health Insurance Portability and Accountability Act under certain circumstances. When these circumstances apply, Kooth's Notice of Privacy Practices, describes your rights under HIPAA. Even If your information is not PHI, you may have certain rights under the California Consumer Privacy Act ("CCPA") and other laws. Privacy rights are described in this privacy notice.

Parental Consent

We are committed to protecting the privacy of children. In cases where parental consent is required for counseling Services under state law, we will contact a parent or guardian from parentalconsent@solunaapp.com to obtain parental consent prior to engaging with a User for therapeutic purposes.

We are committed to protecting the privacy of children. In cases where parental consent is required for counseling Services under state law, we will contact a parent or guardian from parentalconsent@solunaapp.com to obtain parental consent prior to engaging with a User for therapeutic purposes.

Information we Collect

We only collect information about you if we need to, for you to use our Services. This includes 1) information you provide to Kooth, and 2) information we collect automatically. This information makes your experience unique to you.
 1. Information you provide to Kooth The table below describes the types of Personally Identifiable Information (PII) we collect, how we get the information, and how we use it.

We only collect information about you if we need to, for you to use our Services. This includes 1) information you provide to Kooth, and 2) information we collect automatically. This information makes your experience unique to you.
 1. Information you provide to Kooth The table below describes the types of Personally Identifiable Information (PII) we collect, how we get the information, and how we use it.

Information collected during registration

Information a User may supply when creating an account or updating the User profile:

Information a User may supply when creating an account or updating the User profile:

  • •

    Name

    Name

  • •

    Language

    Language

  • •

    Unique Username

    Unique Username

  • •

    Password

    Password

  • •

    Email

    Email

  • •

    Zip code

    Zip code

  • •

    Date of Birth

    Date of Birth